Customer Ratings & Reviews

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

OMG, they are very helpful, plenty of knowledge, given from A to Z information

They are always ready to solve and problem or questions I might have.

excellent customer services, plenty of knowledge, given the right information.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

I got best return service at in store customer desk, it was truly professional.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

I hope I never have to use it, but am glad I have it. Gives me comfort

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

Got for a great price! Great quality sound and easy to install!

Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

Geek squad is always there when you need help! I always get a helpful squad member!

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

They delivered my replacement TV when the original one lost picture.

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.