Customer Ratings & Reviews

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

Always purchase a warranty makes me have a ease of mind

Would recommend getting a warranty just in case something happens you don’t have to worry

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

Worth getting if you can. I have used this service and their techs are great.

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

So far, so good. Haven't had to use it yet. Would purchase again.

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

Incredibly perfect. Right-sized protection.$$$$ save $$$$

Thanks Best Buy for having insurance programs, becasue some electronics fail.

I am extremely happy with my purchase and I would definitely recommend anyone who gets anything electronic and valuable to get the geek squad protection.

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.