Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 25,436 reviews
  • Rated 5 out of 5 stars

    impeccable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv i love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had alsorts of televisions but this sony televisions graphics are so awesome and the colors are very vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must-Have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for all owners of a tv!! Especially a smart tv, since geek squad can fix the problems associated with the smart fire tv I bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Silver Protection Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection offered on the TV is at a really good price for a 5 year plan. I always buy the insurance just because its way cheaper than having to buy a new TV if this one fails anytime after the return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television. I was worried it would be too large for our small space but it's perfect - just moved the smaller one into our bedroom. Easy to use as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great TV!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great! The TV is big and looks great above the fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep helped point me in the right direction very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past, not for the TV that was purchased and I loved the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Blessing, price.. I hope, that I wouldn't need this services, but..I must say, this is an Fantastic Price...just in case, that I may needit..in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GSP 5 year plan saved me on 77” oled tv. Was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have Geek Squad over anybody else. They are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a smart TV, I havent had to use it but its a great thing to have in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIRE ME UP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listen the geek squad are top notch..give them a try they can and will help you in anyway ... answer all your questions..thanks GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Fire TV Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend