Customer Ratings & Reviews

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Great protection you can buy for your electronics…they are efficient and professional

Love it, very great tv so far! Recommend to everyone looking for a budget friendly tv

I have had geek squad before on other computers and pleased with their service and quickness and fixed my issues too

Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.

Could be a lifesaver, I made this purchase because I recently had to discard a 55-inch LG Plasma TV that stopped working after only three and a half years

Love warrenty and is need best buy is easy to apply it

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

I'm usually not one to buy plans like these but for the types of products that I buy and because they are expensive I wouldn't doubt in getting a plane Especially for the price and time they have it for it's a steal

I always recommend the geek sqaud protection plan. I have a 2 year old and I want to be covered if she break something I purchased from bestbuy

I have appreciated the follow up with protection plan when computer developed a virus. The team was knowledgeable in repair and turn around time was minimal. Would recommend to anyone for having peace of mind.

Go Geek Squad! Protect my equipment and give help and advice for any problems!

What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

The team were very knowledgeable and helpful when I needed help with my MacBook

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

The geek squad service never fails to impress me at all.