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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 30,803 reviews
  • Rated 5 out of 5 stars

    Good protection for much needed items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without this protection plan. I have personally used it before and it’s true hassle free protection. Best Buy is there to help or replace If needed. That simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better price than other policies available online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad They are there for you whenever you need them really knowledgeable great bunch of geeks geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad does good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are really helpful and friendly good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Worth Having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Worth Having a protection plan on electronics items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is te best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ADDED PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it for any issues that may occur and as well they full refund it if you decide to return the product!

    I would recommend this to a friend