Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 30,816 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get my devises worked on and fix my mistakes! Everyone has been so knowledgeable and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must because I had to have my 4K Sony traded out after three years because the television died. But they were quick to set up the 2017 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Always a good buy. Have not had any problems with their customer service. Will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about Best Buy if you don't have the money to pay for Geek Squad at the time of purchase you can always come back within 14 days and purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nothing like having peace of mind if something goes wrong. I have expert assistance ready when and/or if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got me all set-up and listened to all of my questions an concerns. My rep (Darnell) was very helpful and even carried the TV out to my truck. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad protection, it is much better than some other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the services as of yet. But my daughter has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't has the chance to use service but my daughter has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must with any large purchase. Service has always been excellent and left me satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earning pints is great reviewing the extended warranties. This should be enough words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my GEEKSQUAD plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with all my tvs , no hassle swap for new same or upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad and another product we purchased was replaced easily. I always add this it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year fix or replace, for $30

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Best Buy will either fix or replace my open box LED TV, for $30 for 5 years Geek Squad protection. That's a little over 1 1/2 cents per day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was good the do a perfect job thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected to all my devices very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell Best Buy is the only warranty that covers OLED burn in. Definitely worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Samsung tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad warranty but have not used. You never know when you might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend