Customer Ratings & Reviews

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

Great product to perfect my products if there was yo happen

Great for keeping your products covered would highly recommend for peace of mind.

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

Haven't had the need to use this service, but it's always good to have that extra safety net.

Great great great cover for safety never be an extra

So far after 2 + months there has been no need for Geek Squad service.

Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

We wish that we purchase the 5-year protection with the TV purchased in June 2023.

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

I haven’t had to use it yet but I’m sure it was a great purchase