Customer Ratings & Reviews

I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

They did a great job mounting our tv , straight and level

Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

Have used it in the past and very happy with the service.

I have always used Geek Squad for all my Best Buy purchases, TV's, Laptops and Gaming Systems - I have no complaints and I've always been pleased with their level of service. I recommended Best Buy to my dtr who just purchased a washer/dryer and she asked if the Geek Squad Warranty was worth it and I said absolutely. She subscribed at the time of her purchase.

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

The agent explained how my tv works and took their time to answer any questions I had before making a purchase.

Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

I had a tv that the back panel had burnt up suddenly. No issues with getting a new tv to replace the one that back panel burnt up. Would recommend Geek Squad protection.

It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

Great for keeping your products covered would highly recommend for peace of mind.

Always good to have with appliances! You just never know what could happen!