Customer Ratings & Reviews

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

Good warranty for the price so I purchased it for our family.

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

I think it"s great to have..........................

Get the protection! You wont regret it, and it can sace you money in the long run!

The agents brought in and installed my TV perfectly.

I've used Geek squad in the past and they gave me great customer experience with my Tv

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Awesome Five years with no worries! Thank you Best buy!

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

Help was great answered all my questions. Would use them again as needed

Very reliable and software updates are quickly installed