Customer Ratings & Reviews

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

Super good protection for devices will 100% recommend buyers to get this protection.

This TV does so much still finding new things daily. We love it!

Geek squad is good. Nice on time support which was carried out by experts

After buying ii my products, i dont use my plan for now because my products are really good.

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

With the geek squad I don't have to worry about my purchase for 5 years!

Love it anytime i need help they are there to assit me

I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

great team. great support. attentive and responsive

Great Service, pleasant and helpful staff. Very Accommodating.

It's a peace of mind. I purchased for 5 year plan.

I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.