Customer Ratings & Reviews

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

Do not leva ebeat biy with out ... i am serious .. you wil regret it

Have always used Geek Squad and i have never had anything but a great experience with them

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

So happy to have y’all at our disposal thank you so much

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

Haven't had the chance to use this service so I guess I made an excellent choice of product

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

I am glad to be reassured if anything happens to my device

I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

TV has stopped working again for a second time. Will not start again for no apparent reason now. The cable modem appears to be functioning normally, but the TV will not light up or produce any picture or sound. What am I to do to restore TV service? Your record will show this occurred before. We need a resolution soon. Thank you for your attention.

Always buy the protection plan when you buy something. I bought some 150$ Headphones for my pc last year. They ended up breaking and not working. I still had the protection plan on it so they replaced it and cause the price went down they gave me a gift card with the remaining balance. Really worth your money to buy the protection.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.