Customer Ratings & Reviews

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

haven't had to use, hope all is well when or if i should it be needed

No complaints hear quick and very gentle treated my stuff like a baby lol

Haven’t had to use, but peace of mind if any issues arise!

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Working with the people at Best Buy was easy and quick.

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Since the sound went out the geek squad was very helpful in getting the sound back.

This is an awesome service that is prompt to fix any issues you may have.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

I guess it's nice to have insurance on your TV not knowing if it'll break

You all warranty and workers are always attentive to customers needs.

Excellent TV for the money. Good quality picture and sound.

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

After Reviewing the extended warranties offered this rates in the top 5 .

Love the Geek squad and there extended warrenty, never any hassel with repairs or replacement.

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem