Customer Ratings & Reviews

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

The extra cost of the Geek Squad Protection Plan is worth the added expense!

Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

Got it for extra protection. Will definitely recommend it.

I read the reviews for all the tvs I was contemplating to buy. This protection plan was heavily recommended. Didn't need to use it yet. Hope i don't have to use it..

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

Must have for big purchases. I wouldn't buy a TV without this.

Amazing. Always get this when buying something expensive

The crew of gate squad always come through when I need them

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

Excellent to be safe for years using it. The price is cheap.

You need a warranty of TVs, it just how it is now electronics do not last long. Geek squad takes care of things and makes sure the TV is running when it is back in your hands if it is not they usually replace it or find something similar