Customer Ratings & Reviews

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

We love the sound this gives out. It looks alot better than having speakers all over the place

Great communication. Very helpful resolving my issue!

The agents unpacked, installed and set up my new 55” flatscreen TV. Friendly and professional too. Now I have 5 years of Geek Squad Service and protecting. Highly recommend!

Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

I really this item it does its job really well made supurbly for its job

Great protection for my 4K TV, give me a piece of mind. I am glad i purchased it.

Warrantiy may be useless, but I tend to value them on electronics for piece of mind. i hate the amount of lemon products flooding the market and feel I will get my value best by purchasing a warranty on this item.

Great customer service and good product the department had.

The agent set up the gaming equipment and improved WiFi performance. Tested all devices before leaving the premises. Very professional and extremely knowledgeable!

When you buy a tv with this warranty, you stay in calm. Geek Squad team response very responsible and quickly.

The geek squad is a little pricey but they do a great job and you need the protection for your product make sure you buy the protection plan because thing break

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

While I tend to usually get warranties. This is a good deal. While it was around $170. Over 5 years comes to about $3 a month. Definitely worth the peace of mind in case a fuse, led, etc malfunctions.

They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.

Amazing tv great quality only downside I couldn’t add my surround system to it …