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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 30,825 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m positive about this protection plan becos I trust Best Buy...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely something worth investing in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it for the tv and I really hope I don’t need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome they were helpful and made the process go smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality products at affordable prices. Helpful people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth having peace of mind just in case you need services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for any electronics for added peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad provides very good protection for the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great help. Always buy the extended service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I will never have to use the plan to cover my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad...need I say more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always knowledgeable, helpful, and get things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. Makes life easier for me. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet thank goodness. I hope when I do it will be worth what I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    got geek?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had some issues with a product I purchased geek squad protection for. It was a lengthy process, but they got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent this TV to college with my son. This was extremely reasonable for the peace of mind that comes with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this just in case that I need it. I hope never getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get a warranty on everything and appreciate the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for the tv I purchase havent' had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it. Hope not to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, but hope not to use it. I have had to in the past (7 years ago) on another TV. Was easy then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good for those just in case times. You never know.

    I would recommend this to a friend