Customer Ratings & Reviews

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

Keeps me at ease. Good to know that accidents are covered.

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

great team. great support. attentive and responsive

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

Had the TV for two years so far no problem five year warranty can’t beat it

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

Geek Squad protection has been a great asset to me in the past. I always make sure to purchase the protection plan with my electronics. Geek Squad staff has always been very friendly, knowledgeable and helpful when I've needed them.

Anything over the size of a tablet I always get extra insurance. Always always ask if protection you buy starts after the one year warranty or immediately each place is different

must have this a five year extended warranty gives you peace for 5 years.

Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

Excelent service. Employees trained for the deferents TVs.

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!