Customer Ratings & Reviews

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

It is very important to get these plans. Anything can happen to your products.

i’m very happy with the tv i got life savior as i love playing video games

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

I always by an extended warranty. Very easy and inexpensive process

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

definitely worth making this purchase and came in handy

Its a piece of mind and easy to use if needed in future.

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

Great tv and protection plan ! I love my new tv Thank you again

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.