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Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 30,613 reviews
  • Rated 5 out of 5 stars

    Geek skuad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you run into problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yaaaay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service had all the answers to all my questions made me feel confident with my precious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven’t had the need to use our geek squad purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad five-year product protection is a m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. One feels protected by this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it. I always buy warranty. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super super , go get it now you will super satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with protection plans. Worth every penny.

    I would recommend this to a friend