Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30618 reviews
(30,618 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase and the customer service received at the store
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
hopeful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Contact of service was easy and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
Geek helped with my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea for more expensive items
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just added insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as expected. Have had no problems. Great value.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a sensible purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A 2 year replacement is just sensible for the price and the technology
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LIKE HAVING AN EXPERT ON YOUR SHOULDER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan is overall not bad. Doesn't cover everything though
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Makes me feel more confident about buying the 85’
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use the service yet but glad it’s an option to have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I don't know how much I can recommend the insurance
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great andnhas coverd the items i have purchased with little fuss
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, quick response when TV went down, Had replacement within a week!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad finds and repairs or replaces quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squard found the problem with my lap top, and best buy replaced it with no problems.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV and connected all my devices. Very professional
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I would always go for 5 year great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the 5 year protection. I would always get this one for anything I buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I recommend it if you buy something expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


