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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 30,795 reviews
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when my tv broke. I am so glad I got it! Need to get if you are getting electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for service plan - got a dead pixel - got an upgraded TV for the same price as the old. Bought the plan again on the new TV. It really works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get warranty on all our devices just so they are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came and connected my tv and all other devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad tv warranty helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking purchasing this Geek Squad warranty for my TV. Love that I can just call and get help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WarrantyService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to have. Protect your investment moving forward especially when problems arise...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was facing problems with the software of my tv the geek squad member helped me and solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any electronic appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection warranty. OEM warranties are only good for a year. This is five years of peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty, no matter what we purchased from Best Buy we always get the warranty it is reasonably price and cover so much thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use it yet but the the peace of mind is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just the TV I was looking for. I have looked at a few other brands to replace an older Sony LCD TV. This was the perfect TV for the PERFECT PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my tv, geek squad came and said I deserve a replacement tv and it was clear defect. Came to my house and made things very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to know that my product is covered by the very store that I purchased it from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually reluctant to purchase these protection plans, but there was a special price for this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always recommend! great help have used successfully on other products! never leave the store without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is awesome. I'll always buy these plans for big purchases knowing Best Buy makes it easy to repair and exchange if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Shopping Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy........ It's the whole shopping experience for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection plan i ever bought it simple to make a claim i get it on all my stuff from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on anything I buy from here and it’s the best protection! I love they send reminders when you can renew as well!

    I would recommend this to a friend