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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 30,798 reviews
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value - we're hoping that we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great! I have only had to call in a couple of times but it was well worth the purchase to be able to have the help that I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting protection plans it is wroth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety measure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I feel it’s worth it. Especially because these 75” are pretty easy to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have a problem with your device know it's covered by a Geek.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billy. Thanks for sharing this with us! We're privileged to help you out if you ever need it! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a valuable protection plan. They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE GEEK SQUAD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE WORKING WITH THE GEEK SQAD. THEY ARE ALWAY VERY KNOWLEDGEABLE AND WORK WITH YOU TILL PROBLEM IS SOLVED.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about 15 seconds to turn on. Sometimes when turned off, picture disappears but screen and tv stay in. Still waiting for almost a year fir geek squad to install it as promised when I bought it!! Sent 3 emails so far...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have the security that we will receive help in the event of a misshap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a practical guy and I tent to buy a protection for my devices. Geek squat is a great service because they helped me when I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always aim to keep their costumers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a life saver for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents happen with teenagers i always put geek squad protection on everything i buy from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended so far! I got my last tv replaced and it was a seamless transition

    I would recommend this to a friend