Customer Ratings & Reviews

I haven't had to use it yet but i will when i need too.

Geek squad has always been great for us. We always love there service.

Always feel secure when I always buy warranty from best buy. You are always taken care of.

They always do a great job. Going above and beyond what they need 2 do

Great and very very good and I love it and I always used it

Always useful to have. Would suggest for any large purchase.

I have used this for my computer and very satisfied with the results. The G squad has been very helpful

The GEEK SQUAD is practically insuring my Smart TV for 5 years!

Have used them before, always great working with them.

Extra protection on expensive products that you buy

They back their warranties like no other provider. Always get this, it's worth it in the long run

This is additional cost up front. But the factory warranties are useless. This warranty is not flawless. If I did not have it I would have been out a lot of money.

Haven’t had a chance to use it yet but price reasonable

I got the protection plan for a very good price., I was happy

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Geek squad really does go the extra mile very knowledgeable will solve any problem highly recommended

I always purchase warranty for all my items. It’s easy and hassle free.

We have had great experiences with geek squad and they do great

Knowing Greek Squad has my product cover gives me peace of mind

I love this product great value I would recommend this item