Customer Ratings & Reviews

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

Feeling very confident about geek squad service. That’s why I took the extra coverage.

If they cover like the last warranty plan, I'll be happy (if I need it)

I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

The agents were great! The know a lot about how to mount your tv with no problems.

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

The employees answered all my questions and made sure I was taken care of.

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!