Customer Ratings & Reviews

Worth having the geek squad membership, membership provides peace of mind and convenience.

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

This is always great to have a extra piece of mind.

Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

I haven't needed their services yet, but the warranty seems outstanding.

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Happy with the service and quality. I’ve used this product before and it works

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!