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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30887 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 30,886 reviews
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very happy with my purchase would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLED burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for open box purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used being new TV as of yet but will call if any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is definitely worth it. Make you feel secure on purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't give costly repairs a chance and buy this warranty to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really help to save my laptop the glass was broke . They repaired in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind Best Buy products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s terrible and totally waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the piece of mind that well qualified techs are there to help me if I have an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this idea to have it because they give a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are always Excellent! Very important to have

    I would recommend this to a friend