Customer Ratings & Reviews

All Best buy geek squad protection plans are a good buy. The logistics can be messed up sometimes but they get the job done and the repairman are awesome.

Great Idea for Peace of mind. Sales was amazing. Thanks

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

Great service. They did a great job hooking up my TV and got there on time.

Just glad to have the service iv not officially used it yet.

I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

They have great communication skills and helped me out alot

Now days you have to protect your investment and with this plan I have a piece of mind if something goes wrong with the product

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

Definitely get the protection plan if you're doing big spending! An extra $130 to prevent yourself from having to spend another $1500 again goes a looongg way. Protect your investments, your money is important

I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

Good value highly technical people warranty pays for itself

It’s good thing to have when u have problems with equipment

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Great product would recommend to all freinds and family.

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.