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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 30,892 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good because I have not needed yet Thank God but I have had it in the pass and it was good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for TV purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is probably the most sure thing to invest in when it comes to purchasing electronics. If anything goes wrong that manufacturers won't cover there's a great chance these guys can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of the Geeksquad. They are always polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't bypass the service protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me up to 45 days from purchase to add the Geek Squad protection plan. Two weeks after purchase I decided it was best to cover my OLED TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my appliences and home devices. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased a warranty at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a definite must have. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv somewhere else without a Warranty and after the year went by it started to mess up, now I get it all the time. Bestbuy makes it easier to get a replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Honestly a pretty quality product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great TV! Really enjoy the quality vs price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection purchased as a precaution. It's a "just in case" to have in my back pocket in case my Vizio has any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. And they are good service and good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy products without it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very knowledgeable and professional and explained step by step of the coverage and benefits of the protection plan. Gives me that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet! Very reasonably priced!

    I would recommend this to a friend