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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 30,839 reviews
  • Rated 5 out of 5 stars

    Must Have Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must, especially with my gaming consoles--It's a MUST for a "just in case"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad found my extended warranty & helped me get a replacement for my Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Protection plan Well worth the money. Any issues , just take it in , it’s that simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a back up haven’t had to use service center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very friendly they always try to find a better solution , they make you happy with the final result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my item processed.Great customer services and availability of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan reasonably priced and so far we have not needed it but feel better that we have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s and will replace defect Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a product that is good to have for peace of mind and continuation of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr warranty is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV replaced if anything goes wrong. Great deal and peace of mind. Especially good coverage if you get frequent power surges during thuderstorms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help setting up shortcuts to the various programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do a purchase without it! I’ve skipped it a couple of times and have always regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service would recommend. This is the specialist came out to my house and checked my TV and worked out my problem great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret getting this. It’s been very helpful so far. It’s a little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them for this purchase yet. Had Geek Squad from a former purchase and like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do a great job cleaning my devices and answer any questions I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so glad i have the 2year warrenty program. best buy is the best place to buy electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought in case TV breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I bought new flat screen TV didnt have it when we bought our first flat screen that tv didnt last long. This time if there is problems it will be covered.

    I would recommend this to a friend