Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 30,816 reviews
  • Rated 5 out of 5 stars

    Quick arrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on tv easy if use and the customer service is definitely outstanding with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need anything with my television they are there to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very good on protection plans and always have to have one when you buy a TV or anything like that the prices were good for the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my installation questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No emails

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem yet,sure it would be great if needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come in Handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a problem with this service make sure you get that coverage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection when you need it! Best buy makes it easy to get service as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection when you need it! Best buy makes it easy to get service as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to purchase the Geek Squad service on all you electronic devices. I found out the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy items from bet buy I always buy their warranty, they even send emails before the warranty expires so it can be renewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high end products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance its a must have for the money follish not to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for anyone who feels that they are not technologically savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection I hope I don't need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them

    I would recommend this to a friend