Customer Ratings & Reviews

Love the sound and ease of setup!it's easy to customize and looks so sleek

Very important to have coverage when you need it! Best coverage, to replace broken out non working items

The guys and shop give me amazing service in all Virginia

I have used the geek squad warranties. When they could not fix an item, it was replaced new.

I recently purchased a New Samsung Q90T 65" (2020) Q-LED TV and matching Q950T Samsung Soundbar and 4K UHD Blu-ray Player and wanted to not have any servicing issues and peace of mind. So I purchased this warranty for my purchase of the Samsung - HW-Q950T 9.1.4ch Soundbar with Dolby Atmos / DTS:X and Alexa Built-in (2020) - Black. I have had no service issues thus far but if I ever do I am covered for 4-years! I think that is a no brainer!

pretty decent system but depending on the room size and layout will affect the sound quality. Smaller room its great larger rooms its not to good.

Protection plan, what more is there to say other than it’s bought for in case you need it and the hope is you don’t. My past experiences with Best Buy protection has been good when it was needed to be used and this why I purchase with most items greater than just throw away purchases. Cost effective and peace of mind incase something happens.

This protects your device from damages it covers you if you drop or gets damage in any type way

The agent came into the house and done a great job at Installing the tv and cleaning up afterwards. He also told us about the best way to connect to our internet with the phone and we changed our service to another one because of the tower being in the field across the street. The young man had a phone and was connected right away. So thankful he knew about the tower across the street because of the service on his phone when he was connecting the tv.

Excellent service, highly recommended, Expect the best!

I bought this to cover a sound bar for my TV. I haven't had to use it, hopefully I won't have to. But it's nice to know that if something goes wrong I've got it. And for what little it costs for the protection it's well worth it. The insurance covered a TV that was 4mths past the manufacturer's warranty. It was replaced no Hassels!

So glad I got geek squad to protect my merchandise

My geek squad service has been superb.The people are professional and they get right to the exact nature of the problem.They are very professional and they have great work ethic.I would recommend service from them because they really do care about their customers.

I purchased this for my soundbar because it seems like all soundbars have problems sooner or later. I have no worries about the soundbar for 4 years now since Best Buy will have to fix it. Great insurance and peace of mind. In the past I have had soundbars and they have not worked correctly after awhile.

I have been a bestbuy customer for many years and all my electronics i purchased a warranty. When i have a issue the geek squad has never failed me.

Have the Geek Squad on other small appliances and I love it!!! They’re terrific!!

Glad I got the additional coverage. This makes any issues seem easy to fix.

Great idea, I had a recurring issue with the item and as they had no more in stock they gave me a full refund.

The agents came and mounted my tv. no issue. only wished i kept the box for when it was time to move. i had the samsung mount that allowed swivel and tilt feature. instead of them cutting the wall to hide the cords I order the cord covered from amazon and did it myself and it was neat. the sound bar covered the area you couldn't tell

Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.