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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3709 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,709 reviews
  • Rated 5 out of 5 stars

    Geek team is excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always remember to have this maintenance agreement it is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable Geek squad agents did not disappoint. Was faced with a small challenge, but with their quick thinking and coming on site we’ll prepared that the challenge was merely a pebble in the road. If you’re not looking to do the work and speedy and smooth service is what you want, then let the geek squad handle it. Truely the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad id great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great qualitiy loved it works amazing and recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t need to use this but it doesn’t hurt to be protected. If you’re going to spend money to buy something, pay a little more for service and don’t worry if it malfunctions. You’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option as a catch all when manufacturers warranty doesnt cut it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound this receiver emits out...great connections with ease of hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job I have no complaints about the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best one that I buy I recommend 100% If I need on future I bought again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen Squad installed my tv promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use Geek Squad when we purchase new equipment for the peace of mind. The young men who installed our tv were prompt, courteous, and very helpful in showing us the new aspects of this smart tv. They installed the new tv on the wall with no problems, and even suggested a new sound bar to consider purchasing which would make the sound even better.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection is great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection is always a must have an anything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound bar review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG s65Q(5D) sound bar/ sub review. Junk with the tv. It doesn’t get anywhere near loud enough. I adjusted every single setting on my 6 month old Samsung tv that was over 1k. I went into the app. Nothing works. Sounds great in music mode. it doesn’t get anywhere near loud enough with the TV with an HDMI or optical cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved hundreds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy GS for electronics purchases. It's a no brainer. Ease of return/replacement is worth much more than the price of the protection. It's saved me hundreds of dollars a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were just too much. They were outta here in 10min...no joke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a bestbuy customer for many years and all my electronics i purchased a warranty. When i have a issue the geek squad has never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a pill on this with the new LG soundbar I bought just so I can have a peace of mind about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" took down my existing TV and mount and installed the new TV. The LG GX uses a no gap wall mount. The guys were very careful in handling the TV and installing it. Due to the virus thing, they wore masks the whole time and were concerned about our safety as well as theirs. They were very respectful, something you don't see too often today, and we appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to have coverage when you need it! Best coverage, to replace broken out non working items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that they are available to do the install .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar, it very good quality. I would highly recommend this sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money! I recommend it for all BestBuy shoppers! If you come across It definitely go for it and get yourself a great piece of equipment for the price. Not much else to say. I hope you enjoy it if you happen to get it. Just be sure that if you buy site unseen that you get a quality product and not someone’s old beat up piece of junk like I did.

    I would recommend this to a friend