Customer Ratings & Reviews

Great size and sound still listen to my rock & roll cd's on this machine

Ive never had an issue with this Receiver the speakers are the only thing youll have a problem with if you want my sound and bass

Feel good to know I have protection. Hence anything happens to my device. Things happen.

I always get the service plan from Geek Squad as they have made the products last years. Serviced them well and treated me kindly. Grab the plan you’ll be happy you did.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

Got this on a gift great to make sure gifts last a long time no matter the case

The drive up process made our warranty exchange pleasant. Then in a couple of days our new unit was delivered to our door. This was delightful for handicapped people! Then we were given a refund which enabled us to purchase the four year warranty!

you can not beat the geek squad any way you try they are great

I’v purchased the Geek Squad protection plan in the past. It came in handy when one of my televisions was malfunctioning. The television could not be repaired, one of the salesman bought over a replacement unit (same model) and I was on my way.

Great deal well worth having wouldn’t purchase without

Like music movies, good nice quality voices strong loud !!!

We have had Geek Squad protection since we bought our first computer from BestBuy back in 2007. In my opinion, there is no better computer service agreements on the market. We will continue to use them for as long as we have computers in our household. Thank You BestBuy and Geek Squad!!

got a protection plan for my last surround sound system, well that busted so i took it back to best buy and because they no longer carried my system i had the option of taking it out for repair or they would provide me with a gift card in the amount i paid for the system. i got the gitcard and bought a sound bar.

Excellent product love the sound and clarity only thing is that the optical cable is very sensitive

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

This is excellent for the price of the surround sound

They came to my house and were very knowledgeable and professional. Will use the Geek Squad again.

I puchase the 4 year protection plan since it seemed like a very good value especially since I purchased an open box item.

Not much to say it’s an add on warranty that I hope not to use.