Customer Ratings & Reviews

I love my Geek Squad! They always replace the defective or damaged item or give me an upgrade at no cost. And you can buy additional coverage on the replacement item.

Great service!!! When above and beyond and was able to get me in and out quickly and resolve my issue.!

Great services, my call was answered quickly and my issues were resolved.

We recently purchased the Greek protection for our fridge.And had to call about our ice maker geek protection came out very quickly to fix the problem. The initial set up appointment was great and service was fast.

It's nice to know I have some protection if anything we're to happen!

The geek agents are reliable and perfect in what they installed in my apartment

Always buy this protection. There honestly the best. Never had any problems then need an item fixed.

Warranty is always great with expensive products. There’s a warranty you should get just in case anything happens. You’re covered.

I made a promise to myself that i would never again buy any electronics without getting protection.

Worth the extra money especially when you for out that much for something you want to protect it.

As always, this coverage is thr best you can buy! Dont save money the wrong way, it costs you more without the insurance

This is my Sony receiver and believe you me it is great. It has so many different functions I can play in my main room as well as outside on my patio or in a different room in my home.

Always have something to back up . Something this expensive

Always went with geek squad service to have a peace of mind

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Best buy has the best protection plans. Only buy my electronics here!

I love the geek squad protection plans, I buy them, but don't ever want to have to use them. I have ended up using them one time and they solved my problem very quickly and without any problems.

When buying a high end sound system I personally want to make sure that I get it protected with the best protection available hardware and software geek squad through Best Buy is the best pic

Overall, I don't normally purchase these but I did for my last sound bar and it paid off 100%. They get you with the fine print, though. Smaller, certain items are sent off for repair and could take 4-8 weeks. Only having sound from the tv was not an option so I had to buy a new one.

I've always gotten geek squad in it's very well worth the money