Customer Ratings & Reviews

Great to have geek squad available to help me. I need it!

Sometimes this comes in handy, sometimes it's a waste of money.

Haven't used it yet but I've found if i get geeksquad warranty for items over $100, I feel better

Great Coverage to have for everyone that purchase this item

Geek squad protection plans through best buy are easy to use.

Suprrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrper

Anything I purchase,I always this extra protection.

Good deal on the price for 2 year protection plan,

I haven’t used this yet, but after my last sound at crapped out literally 1 day after the warranty expired, I was for sure gonna be protected this time around

They weren’t very helpful. I bought the geek squad warranty. Had issues with my brand new fridge and they could not help. They were worthless. I wish I would’ve just saved my money.

Hint: when something, anything, goes wrong -- like Best Buy's failing to send you the remote (so you can actually USE your expensive soundbar -- and they inform you that though they're "sorry" (isn't that "special", well bless their hearts) it's your problem now and your insurance doesn't cover it. And do you imagine you'll speak with a local tech or store manager? Silly rabbit ... your calls will go all around the world, and nobody in those remote locales has been given any authority to solve your problems. Not a pretty picture, is it?

Great value. Great service. Great utilization. Sometimes minor things are missed & turn around times are unreasonable for repeat customers (at times).

Wesley chapel store geek squad is worse squad, lazy people, i have to return ny bose subwoofer bacause there’s crackling noise, instead of they should be the one dealing with the return to the manufacturer they let me do everything including including sending it back to manufacturer, i just waste money paying the protection plan

It was alright to big for the space i needed it to fit but it works realky wdll

It's always good to be protected, but when it comes to a high quality product, you are rarely gonna get burned - especially if you routinely stand up for yourself. The definition of middle-class is "under paid, and over insured"

Over the phoe not too helpful eventually got it but not too happ

Wonderful sound quality would recommend this to everyone

Had this plan purchased the same time as our soundbar. Two years and a few months later, I notice the subwoofer not working. Took it back but protection plan expired. It happens, so had to buy a new soundbar and another protection plan.

I think this was for a washer and dryer I bought. No clue right now. But I rarely buy the extra protection this might offer since I never have had something fail that wasn't covered by the regular warranty. For big ticket items, if you're looking of that peace of mind, and the protection price is reasonable to you, go for it. For lower priced purchases, hardly ever worth it. I think it transfers so maybe the new owner of the washer and dryer will make use of it at some point.

Any of BestBuy warranty’s are pretty much a scam. Any item I have gotten a warranty on has needed to be brought back after at minimum a week and a half of a run around with bestbuy associates