Customer Ratings & Reviews

I'm sure they do the job well if I needed them to.

Is ok ,.............................................

Should not have to buy extended warranties on quality items but have been burned on electronics recently.

Hopefully I won't have to ever all upon them but it is nice to know that I have my system covered, if needed.

Purchased a 4 year service agreement on a soundbar. Unit went bad after 13 months. Store replaced the unit, but made me buy another 4 year plan. Does not seem logical. I should have still had 35 months left on original agreement or I should have gotten credit for the unused portion of the agreement. Seems like it should be retitled as a "$25 replacement plan".

I haven’t had to use this yet, so it’s hard to review it.

I have no idea if this will help or not? And don’t care!

only time will tell. i purchased this in case anything happens. lets see what geek squad says in 4 years

Product is great load for everything! But the first gen soundbar is always hot , when turned off its warm.

Won’t know the value unless we have to use it down the road

The protection came in handy when electronic device not working they gave me a new one..

Good Sound, Easy to use, Practical, Happy with size

This was a great place to shop and great service always.

I purchased a two-year protection plan to cover my 58 inch Sharp Roku TV. The screen went black on the tv, I placed an order for repair on a Wednesday and they scheduled a repair for Friday of the same week. It is now Wednesday of the next week and my tv is still broken. NO ONE from Best Buy or the third party vendor has reached out to me I have to call them every day to get updates which give me little to no hope that my tv will ever get repaired. I feel like I'm being jerked around! What good is a protection plan when it takes forever to get service. I never thought I would write a review like this. Buyer Beware.....think twice before saying YES to the additional protection. It's just an additional headache!!!

Glad I bought it but have not had to use it, Price is good for level of protection

Bought for piece of mind on large purchase hope I don’t need it

We don't normally buy these but it seemed cheap and a good value.

Geek Squad is harder to use than the Walmart warranty but after the headaches of all the questions of making you feel like you broke your product they finally fix it. Walmart doesnt ask they replace. I will only recommend do to I believe in extra warranties even geek squad

Didnt help me in anything sbout my product, i paid for the service but still they let me do everything including sending the peoduct back to manufacturer

Got this with the sound bar. We'll see if this proves helpful