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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,701 reviews
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good piece of mind and highly recommend this. Just when you think something isn’t going to go wrong it does. Unfortunately, I made the mistake of not purchasing one when I bought my dad a nice portable waterproof speaker and now it no longer works and the manufacturing warranty can no longer be used. Piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    walter ginsberg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and terrific and any questions were answered precisely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service jujujujujujujujujujujujujujujujuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Walk in with a broken thing, find new thing, take them to the checkout, sign a thing, go home with working thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for your equipment. Easy to get at check out, price is low and you have no issues when requesting repairs if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sale ever. we always have the best experience at our Asheville N.C. store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great warranty coverage after the manufacturer warranty expires

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to everyone Best Buy has the best warranty for your product I got it for every purchase I made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Had the Answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to answer my questions after I described the issue I kept facing and was able to walk me through the installation fix seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek sqard is the best the entire team great customer service., very respectful and put shoe covers on shoes before entering your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will give you peace of mind on every electronic you buy, electronics are just that and can fail anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and gives you peace of mind after purchasing expensive items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years on a sound system is well worth it. Hoping I dont have to use it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years on a sound system is well worth it. Hoping I dont have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a problem they will go far and byond to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made it a point to purchase the Geek Squad Protection on most of my high-end electronic purchase, especially with the LG SoundBar that I just purchased that integrated seamlessly with my new LG TV. The Geek Squad Protection plan has served me well on many occasions and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when needed ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the squad for computer repair needs in the past and because of their knowledge and expertise, that's the reason I maintain the Geek Squad Protection plan. Better to have and not needed than to not have and need. I don't mind paying $99.99 yearly for full coverage repairs than having to replace out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad service in case something happens to the new one. I had a older piece that broke and I had No extended warranty. So I had to replace everything. This gives me a piece of mind for 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous knowledgeable On time professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my TV and installed a soundbar. Plus did in wall install for wires. They were on time, courteous, professional and knowledgeable and were protective gear (mask and shoe coverings and cleaned up afterwards. My in wall install was neat and precise. Definitely enjoyed Sean and John expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy with having Geek Squad coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase an electronic device without having Geek Squad coverage. Never know when the device is going to stop working and based on previously experience with Geek Squad service plans, no need to work if they stop working because I am covered.

    I would recommend this to a friend