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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,701 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great soundbar…Faulty subwoofer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar and sub worked great until a few months ago. The sound bar plays perfectly fine, but the subwoofer just quit working. No LED light or way to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this as a suggestion from best buy the only tging i can say is the geek squad members are well trained and know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient and explained everything to me. Their services were just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Dilby Atmos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the satellite speakers and place them 90 degrees behind you and angle them down for a great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the geek squad once,shrimp iPad went down....they couldn't fix it...so they mailed me a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is quick and reliable. They all know what they are doing with great explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box product and figured I’d get the protection just in case. I think it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot employee and awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done right by me! They do what they say they will do with no hassel, last time I had to use it they went out of way to give me better service than the plan was for! And the man working was crazy HOT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety 1st

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this. Had a blu-ray player for 9 or 10 months. Just totally stopped working. Wouldn't turn on or anything. Didn't have a protection plan. Never again. Best part, could of got 2 years for $12. But for $4 more got 4 years. Great Deal!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off to the races

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself, it was quick and easy, I really didn't know that the Geek Squad would install it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a waste if you never get to use it but when you need the protection and have it, your grateful and saving lots of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use one of these on a TV I bought that started having a black line. They came out and tried to fix it but couldn’t. Instead of me being SoL they offered me a similar tv or a Best Buy gift card. It’s worth it just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up soundbar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job at hooking up soundbar to TV. Explained everything proficiently. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal I would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have a protection plan better than you regret not to pay a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a great warranty service. Always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are awesome totally fixed my issues I would totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for product purchased for bestbuy for extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took the time to figure out the issue, in no time the issue was fixed. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always satisfied ( arm emoji) I recommend always getting it

    I would recommend this to a friend