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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,701 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad was amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone hates me for it but I’ll never not buy the replacement plan . I can vouch for geek squad as say that they will take care of you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geeks quad warranty, they always come through and get the job done! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't like a good protection plan. I've used their plan mostly on gaming headsets as my son breaks them, but wanted one for my soundbar as I normally don't buy soundbars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have additional protection for our electronics. We have not used a Geeksquad protection plan before, but have used Allstate and I am sure it is similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans works. ....its affortable and it gives you peace of mind knowing that if something happens you can get it fix or swap it for something else.....i strongly recomend getting the geek squad protection plan...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use geek squad for all our electronics. They are helpful and way more knowledgeable than we are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this out because of the problems I always have with my TV's. When you take out a warranty like this you go to the geek squad and they don't give you any hassles. They either check out your purchase or come to your home to check out the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was knowledgeable and patient with in answering all my electronic questions! Thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service excellent help with my items I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I have many entertainment devise hooked up to this. No problems at all switching to different devices. Very easy to set up. Does get hot after many hours of use. Given proper ventilation. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for the price………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty so I can sleep better knowing my speakers are protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but but needs treble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound bar a lot. The Bass is great and efficient and it was worth the money But it does need more Treble because the bass is sometime overpowering.. now I’m looking to add speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans. I am a Beat Buy total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, easy to use and they are very professional and quick and good at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for expensive products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the insurance from geek squad, once I broke my device and they fixed it, then it broke again and I got a refurbished one then another product was discontinued so I still got the credit of the original value even almost two years later.

    I would recommend this to a friend