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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,701 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and helpful with concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed equipment very efficiently. Called the night before to confirm appointment and were very timely. They observed all Covid-19 protocols. Very knowledgeable and helpful with my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good to know I have protection. Hence anything happens to my device. Things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Buff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock&roll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and sound still listen to my rock & roll cd's on this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puchase the 4 year protection plan since it seemed like a very good value especially since I purchased an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good easy protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a gift great to make sure gifts last a long time no matter the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust in Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek squad protections for all my products. It is always worth to get it. They are always there to help you if you have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always skeptical when purchasing a " WARRENTY". Some just don't put out. But this one does! Thankfully I only had to use it twice, but it was super easy since I purchased this I will keep purchasing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver . Love best buy. Can go wrong. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love the sound and clarity only thing is that the optical cable is very sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection on my valuables. I definitely recommend purchasing! When it's time to get assistance/replacements, it's a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my house and were very knowledgeable and professional. Will use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. They answer all questions and are great problem solvers. Their knowledge and service is outstanding. They really know their stuff and are very good at explaining things to their clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmm extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. I’ve replaced a sound bar and a TV using the protection plan. Yes the purchase is a gamble but it’s paid off for me and made me a believer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable employees. It gives me a lot of confidence in this service when the people can immediately detect what the problem is with an electronic device. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance against possible future failures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this as some insurance on an open box sound bar I purchased. Don't know if I will ever have to use it, but it is comforting to know I am covered if the unit fails for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can not beat the geek squad any way you try they are great

    I would recommend this to a friend