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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,701 reviews
  • Rated 5 out of 5 stars

    joseph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eplained my issue very polite and patient. will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for almost all the high valued products. Gives me peace of mind that the product is covered for any accidents or product defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    deff get the extra warranty. my curv tv had a small black spot & they came right out to check it. within couple days had a whole new screen installed at my house. didnt have to bring to store or ship to company. geek squad was very friendly & professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase any expensive product I always get the Best Buy warranty when available. I have gown to trust and rely on best buy warranties alot for my peace of mind for my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve ever had had regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad install it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and they did a great job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy protection plans, I always had a excellents experiences with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job doing the installation. arrived on time courteous and tolerant of pets. answered many technical questions and educated me in the use of the product's that were purchased. great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in at a reasonable time and put everything together effectively and efficiently. I had no problems or issues since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    with the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to not buy the protection plans but after too many times of having stuff break , if its offered I always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have additional protection for our electronics. We have not used a Geeksquad protection plan before, but have used Allstate and I am sure it is similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have additional protection for our electronics. We have not used a Geeksquad protection plan before, but have used Allstate and I am sure it is similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outta this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has my back if I break this thing I get in store credit and you by my refurbished one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but could be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the protection before with no issues. If they couldn’t fix it they replaced it! It is pricey but if you are using your product quite frequently it is definitely a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing, anything you may need questions etc they are there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered TV and made sure I didn’t have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty by Geek Squad is the best. No mailing your stuff in to a repair center. Just take it to the store & it's done so much quicker than the mail in warranties. If it's too big to mail in they are at your location in a day or two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service they really helped me get my product repaired and when they couldn't they easily replaced it well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price fornthw sevices offfered and warranteed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the geek squad protection plan recommend just in case

    I would recommend this to a friend