Customer Ratings & Reviews

I purchased this for LG soundbar home theater system. Forty dollars for four years warranty is well worth it.

“Geek Squad Protection is a great add-on for a speaker. It covers accidental damage, defects, and even power issues, giving peace of mind. The hassle-free service and quick repairs or replacements make it worth the investment.”

Good people. Always willing to help with problems and very friendly.

The geek squad service is very worthy you will be glad to have it. You just go to the store they take care of you and your item. They call you if anything, is not a plain warranty service they actually care.

The Geek Squad solves everything quick and to the best of their knowledge.

4-year Geek Squad protection... 10/10 I am not one to normally buy extended service plans, but with electronics I do. I have had to use it in the past and having Best Buy service all of my electronics has paid off. Saved the repair bill and they came to my house to do the fix. 2 years after the fix, still no problems. *Recommend*

Bought this after much research on a lot of sound bars. Looking for Budget friendly and this exceeded my expectations. This thing is loud, powerful and is just what I was looking for and under budget!!! I highly recommend this to anyone looking for a good quality soundbar for a good price!!!!

Even though I have never had to use my Geek Squad warranty, it sure is a great peace of mind knowing that it is there.

Geek Squad never needed. But the integrated is A+ The phono amp in the unit sounds better than the amp I bought for an old receiver that didn’t have a built-in, and that was a $300 pro-Ject that sounded great before I got the Denon. Bluetooth sounds better than expected as well. Great for the price, and pretty great compared to my better equipment that’s 4 figures each (amp, preamp, turntable). $ for $ this is better, overall it’s no competition and shouldn’t be. Def recommend

Would've been a great addition to my 98in tv but unfortunately I didnt have the space for that amount of sound output. Will be buying again for my future home.

I received a full refund for my open box purchase Sony 7.2 4K channel receiver that had lost the ability to give out sound signals to my speakers. This was my favorite receiver that i purchase over a year ago or more as an open-box item. Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

I have purchased the Geek Squad Protection for a number of items over the years, but I had only needed it once. I had purchased a coffee maker for about $160 and it lasted me about 22 months before it stopped working. I forgot that I had purchased the Geek Squad Protection for it, but I found my contract information in my e-mail after a simple search. I brought the coffee maker to my local Best Buy store, explained my situation to the returns associate, showed my contract number, and I was given a refund for the purchase price of the coffee maker. Fortunately, a newer model of the coffee maker was available at $10 less than what I had previously paid and I also received a $15 gift card as part of a promotion for purchasing that particular coffee maker. And, yes, I did purchase the Geek Squad Protection again for my new coffee maker.

Great service. Will always buy this as it is very reassuring.

If this is in your budget? Just get it is a solid unit after all the firmware updates and tweaks? Rocks like the Casba! The GOAT is in da house lol.

They did an excellent job. On time, kind, courteous and very professional. They answered all of our questions and even programmed our TV, explained the remote etc. Well worth the money.

Got this as a surprise gift for my wife. She was surprised and worth the cost and quality. Great purchase for safety.

SAMSUNG TV 65 QN65QN70F I THING ITS VERRY GOOD PRODUCT I M HAPPY

Excellent sound quality and bass. Received the surround sound as a birthday gift. Researched it and saw that I could get the next level up for just $10 in Black Friday sale.

I never have and issue with best buy excellent products and a very professional staff. Especially when Bravo wasthere i met him when i moved from Miami to Chicago in 2010 ive been shopping there. Ever Since! Mr. Curtis Taylor

Hello all, I gave a five star rating because I am continually impressed with the quality of service received from the Geek squad. I have purchased three products from Best Buy in the last year. Each product was installed by the Geek squad or with their support. Their team is professional, polite and knowledgeable. Stanley C.