Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,874 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and security for any device definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year protection plan that’s very cheap. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues replacing products under the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is affordable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four year plan is great! I don’t have to worry about my speakers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service and lack of Communication

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 6 month old Home Theatre into repair at the local Best Buy where it was purchased. Purchased 4 year protection plan at time of purchase. Was told service would take two to four weeks to complete. After 10 days I checked on line and saw my item was checked in but saw nothing else. I called the 800 number to check on progress, to my dismay found out my items was still at the local Best Buy and had not been shipped to the service center. I went to the local Best Buy and asked for the Geek Squad Manager. He confirmed that the item was still at the store and could not give me a date it would ship. He said items needed to be bundled and had to wait for more items before mine would be shipped. He said I should expect 2 to 3 months for my item to be repaired. He said that was the best he could do. Probably as bad a customer experience I have received in quite a while. The actual warranty service is far inferior to what I thought I purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need the service, but it is highly rated and recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has proved very helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on their services. I have turned to them on many occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad in the past and will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan! It’s totally worth it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add these plans to have peace of mind. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet. So let's hope they back up there warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye/Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for soundbar ad remote speakers, but loads of wires. Return all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans will literally save your life . Geek squad service is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I have this makes it worth the money. I know I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have it with any major purchase!!! Get it got it good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having protection. Geek squad does it all. It's simple and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i never have to use this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that my equipment is protected. I hope i never have to use this insurance, but gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clear sound bar is kinda long but sound is ev

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very efficient love that energy they know what their doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get protection just in case anything goes wrong great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PSP is an almost always purchase saves me time and money if it breaks

    I would recommend this to a friend