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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,705 reviews
  • Rated 5 out of 5 stars

    Better to have it and not need it than...well you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Seeing protection plans at every major retailer outlet in the United States. Best Buy isn't perfect and the people at the return counter could be a little nicer but I was only once and I get it, however when it comes to protection plans they are second to none they make it happen and I don't leave the story empty handed or more angry than when I walked in the store. That's worth its weight in gold to me any day of the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best way to go for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your'e going to make a purchase in the range of 200 - 3000 I would highly recommend getting full geek squad protection. The one benefit you gets if something happens to your item you don't have to worry about mailing it in to the manufacturer yourself but you can just take it to best buy and let them deal with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrote adding the Geek Squad Protection Plan on your Best Buy purchases. Aside from that piece of mind it provides, their customer service is top notch. Very knowledgeable and always willing to make sure you’re satisfied with the job they’ve done if not they’ll happily replace your product if it cannot be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use my warranty yet but I choose Geeksquad warranty over anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having pieces of mind on the electronics that but in having said that sometimes it's hard to get anything then because Being disabled in homebound best buy i'm sorry but does it worry about the disabled all that much. But I still like this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds amazing and the the quality is amazing to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a problem when I have a problem! The Geek squad service is great when it’s something they can handle they will take care of it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much thanks to you all bzjxbcnxnxxxxxxxx

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best support ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought warranties from other companies that don’t do anything and if you are lucky enough to get them to do something you have to jump through a million hoops and it’s not worth it, BUT NOT with the geek squad. I’ve had entire appliances replaced, parts replaced and never any unwanted questions ever asked just awesome customer service and repairs hadled in a timely and professional manner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the reassurance of a warranty. Just relax and enjoy knowing I’m protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No question, you should get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection as they are timely and don't give you hassle about returns. If it comes with a protection plan then I buy it. Best buy has one of the best out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service for a great product, no seriously!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only insurance from a big box store i trust o not mess with me, treat me fair and do what they can. When my product had a problem they quickly looked at it, and even after my 4 years as almost up they reimbursed me for the time remaining and helped me find a suitable replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Get The Protection. If you can’t return the item and it breaks they will standby and fix or replace the damage item with a like kind product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get on the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the technology soldiers i needed. I know absolutely nothing about technology and they are my ultimate go to guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use, the item I purchased this for I ended up returning. But I would highly recommend anyone to purchase Geek Squad for their electronics purchase to keep an extra piece of mind. Covers everything even after the manufactures warranty ends, which is always very nice to have. Buy it, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased a head set for his semi. Dropped it and broke. Went into to the store to the squad. Got a brand new one before we left. Didn’t have to wait on the phone or even a week to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS EXCELKENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came here was absolutely excellent, and knowledgeable, professional, safe when they came to Covid protocols, went the extra mile by helping me with other things in my house that I bought from Best Buy including my Wi-Fi and my remote for my older insignia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product grantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek offered me a 4 year Grantee for 64.99$ on a additional purchase. It will cover any damages done to the speaker it will be replaced 100% with a brand new speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend a warranty when purchasing any electronics, because worse case something happens it can save a lot of money trying to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muy bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muy buena voz muy buena cálida de sonido muy buen equipo cálida precio

    I would recommend this to a friend