Customer Ratings & Reviews

Good to have good to have when you need it it's there

I definitely recommend always getting this insurance from Geek Squad. This has saved me lots of hassle, and any Best Buy honors it and helps fix or you get your money back. But most definitely, you get to exchange to a similar but upgraded product if not available anymore, or you can pay the difference for your next new item. They are polite; I've been to different states' Best Buys and it's always honored.

I would get a standard Geek Squad Protection with every large appliance I buy from Best Buy. I have purchased this protection for TV's, soundbar, Coffee makers, Ring doorbell and cameras. I would suggest to anyone--- to always buy this protection. I have used the protection twice now, and received a replacement item with no issues from Best Buy. It is the best insurance you can get.

Everyone on the Geek Squad have been so helpful answering my numerous questions. I come in several times to purchase replacement items and research future purchases. They know when to stay nearby and when to let me wander about uninterrupted.

It’s great to have peace of mind for several years on this product.

Geek squad I been using y’all for a minute y’all haven’t did me wrong with patience they will help and perform efficiently with coverages and people

Great and convenient,they do everything to resolve your problems

Makes me feel more secure with the warranty protection from Geek Squad.

Geek squad has been really good to us we have them check our pcs, printers, or sound equipment.

A great investtment and knowledgeable technicians. had a problem with first unit and they guided me to the manufacturer for a replacement before original warranty expired. Seemlessly enterered new serial numbers! thanks so much

Good people. Always willing to help with problems and very friendly.

They completed the installation quickly. Everything arrived on-time and in good condition. Be wary not to allow them to push items you really don't need; if you let them, your bill will rack up in cost quickly as well.

The Geek Squad solves everything quick and to the best of their knowledge.

I purchased this sound system months ago and so far I have no complaints. It works well and sounds great.

Great service. Will always buy this as it is very reassuring.

Agents were very polite, friendly and professional. They explained their installation process and setup TV and my sound bar. Thanks

This unit is a beast. I purchased a more expensive unit for myself (with 520 watts) and this unit for my sister. I set up this Insignia unit and compared it to mine, side by side. I am really happy with my soundbar, but the sound on the Insignia is also good. I wish the Insignia came with an HDMI connector. It does have RCA connectors (Red and White) that you can connect to the back of your TV. Most TVs can connect that way. You can also connect with an Optical cable, for $20, if you prefer. My sister was impressed with the sound.

The Geek squad trouble shot my connection issue of my new TV to my existing surround sound system quickly and fixed the issue.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

I purchased this for LG soundbar home theater system. Forty dollars for four years warranty is well worth it.