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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,705 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection it’s with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done. Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. Worked with me explained any questions. Took great care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this, Best Buy has excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your items Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years of Care Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone not purchase a 2 yr Warranty? This is by far one of the best investments you can make for your hard earned purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind! You can’t beat that! Easy to get the service too. And price is right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must. Any issue with an device and they are quick to correct!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Products need great service protection and that’s what you get with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is probably one of the best bang for the buck services out there...they show up, do the job and all is right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money just for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is beyond awesome! They help assist quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly staff. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous support personnel. No questions too challenging for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to put reaSonably priced protection on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the insurance, in case your spouse drops a speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High End Electronic will fail at sometime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the extended warranty package through the Geek squad. I fuse burned out in it, I had to bring it in for repairs. Best buy shipped it off for repairs, it took over 4 weeks before I got it back, ( Best Buy did not offer a temporary one while mine was repaired), howy I'm glad to have it back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't really used this portion of the total pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with lart of the total plan, didnt really need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a piece of mind then this purchase is a no brainer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad many times. Pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics from Best Buy without extra protection.

    I would recommend this to a friend