Customer Ratings & Reviews

I have been a bestbuy customer for many years and all my electronics i purchased a warranty. When i have a issue the geek squad has never failed me.

Did not use to install, bought for the Extended warranty

Worked well for me. Make sure HDMI cables are good and attached to eARC on the T.V. and optimize your settings. If you want to really hear atmos type surround, then increase the height level and place your rear speakers at about ear level a foot or so behind your listening area. If using a Roku or other type of streamer, then the EQ setting of direct is best for atmos movies and 4k UHD content. For other content, such as older movies, SD or HDX movies or regular dolby digital, then the Vizio Movie mode setting is likely best since it will artificially create more of a surround experience.

I am not a big believer in buying extra protection planes. Normally they are not worth it. For the last 8 years I have bought a protection plan for all my large electronic purchases through Best Buy. I habe spent just over $900 in planes. It has saved my over $7,000 just in replacement cost, not including the amount spent on service calls and sending my electronics to the manufacturer's repair depot. I'm am about to use it tomorrow. It has been worth every penny I spent. With the way today's electronics only last 2 or 3 years, can't bet a replacement plan that is 4 or 5 years.

Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.

Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.

Awesome sense of security love geek squad protection plans

Protection plan, what more is there to say other than it’s bought for in case you need it and the hope is you don’t. My past experiences with Best Buy protection has been good when it was needed to be used and this why I purchase with most items greater than just throw away purchases. Cost effective and peace of mind incase something happens.

Love this option, too many Items like to go bad within a few months of the Manufacture warranty and this is worth the peace of mind

My geek squad service has been superb.The people are professional and they get right to the exact nature of the problem.They are very professional and they have great work ethic.I would recommend service from them because they really do care about their customers.

I recently purchased a New Samsung Q90T 65" (2020) Q-LED TV and matching Q950T Samsung Soundbar and 4K UHD Blu-ray Player and wanted to not have any servicing issues and peace of mind. So I purchased this warranty for my purchase of the Samsung - HW-Q950T 9.1.4ch Soundbar with Dolby Atmos / DTS:X and Alexa Built-in (2020) - Black. I have had no service issues thus far but if I ever do I am covered for 4-years! I think that is a no brainer!

Great deal for cheap price. Gives you the peace of mind you need.

Technology is improving every day; however, there is always one that has defects.

We live our geek squad protection. It’s a Must have

We love the Geek Squad! They are great. Very helpful

I bought this to cover a sound bar for my TV. I haven't had to use it, hopefully I won't have to. But it's nice to know that if something goes wrong I've got it. And for what little it costs for the protection it's well worth it. The insurance covered a TV that was 4mths past the manufacturer's warranty. It was replaced no Hassels!

Perfect warranty, nice price perfect to every equipment.

Geek squad is my jam!! I keep a subscription because I am not tech savvy at all.

The agent came into the house and done a great job at Installing the tv and cleaning up afterwards. He also told us about the best way to connect to our internet with the phone and we changed our service to another one because of the tower being in the field across the street. The young man had a phone and was connected right away. So thankful he knew about the tower across the street because of the service on his phone when he was connecting the tv.

I purchased this for my soundbar because it seems like all soundbars have problems sooner or later. I have no worries about the soundbar for 4 years now since Best Buy will have to fix it. Great insurance and peace of mind. In the past I have had soundbars and they have not worked correctly after awhile.