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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1662 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,662 reviews
  • Rated 3 out of 5 stars

    What is up with my Yamaha receiver, ugh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my Yamaha receiver immensely up until i moved into my new apartment across the hall in my same apartment building. Unfortunately with my move my receiver decided to NOT power on. Therefore, I had to make an appointment with Geek Squad to figure out what is going on. For the price I paid I am glad that I purchased the protection plan bcuz for $600 bucks & a few dollars rounded up this expensive receiver should be able to fly me to the moon if you ask me. So we shall see what transpires here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Protection Warranty, but like the full coverage that these warranties offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Protection Warranty, but like the full coverage that these warranties offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put a geek squad protection on the bigger items I buy. Makes me feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have used this once so far - and it was great! I feel the assurance that you can call or ask questions as needed / or send a technician is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yasss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta be protected they are the real deal !! Ive never had issues getting fixed or replaced !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase. Haven't had to use it yet. Has always come through in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase. Haven't had to use it yet. Has always come through in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's work was outstanding, and I would recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a lot of these warranties! What’s this one for, idk?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to purchase extended warranties but decided to purchase one this time since I was purchasing headphones. I figured if I need to use it it only cost $25 for a four year plan, if I do not need to use the plan it only cost $25 for a four year plan. Win, win situation...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on some items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the protection plan on higher end items that have the chance of failing. Other than that it a waste of money and probably still is on most things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for if your item breaks in the time allowed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for if your item breaks in the time allowed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for if your item breaks in the time allowed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection play on big item purchases. just a good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is very helpful. I already had to replace the unit with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB will be there quickly to repair any item they have a plan for. A lot cheaper than calling repair appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered by the Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that my awesome receiver has an extended warranty. I know Best Buy has my back if it fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things just don't last... at least this way... you know how long it will and the service is outstanding!

    I would recommend this to a friend