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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1368 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,368 reviews
  • Rated 5 out of 5 stars

    Must have for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always keep this active, like insurance. Once in a while it comes in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and laptop service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV and sound bar and I have used the service for work on my laptop. Everyone over phone and in store has been professional, knowledgeable, and friendly. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Firedtick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, especially when traveling, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase a protection plan on their tech items. Best Buy happily offers replacement items/credits for faulty merchandise. I have had to use mine more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I hesitated in getting it, but I figured there was no risk so I ended up getting it. Lo and behold, an issue arose with my printer and they were able to take care of it in a prompt and courteous manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Standard 2 year Protection plan Offered its well worth the Money if you have a Problem before 2 years is up No questions asked they will give you your money back to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my appliances very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel were very professional and courteous when installing our washer and dryer, taking time to explain the idiosyncrasies of each appliance and answering every question we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to always purchase a warranty plan for just a few dollars basically a day you can be covered for two three four or five years depending on what you are purchasing it's always worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love Best Buy the employees there in the store are so friendly and helpful the gentleman that helped me was friendly and sweet thank you Best Buy from a customer for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have the protection plan for this just in case something goes wrong but everything is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure that I get geek squad on my purchase even if I don’t used it a good peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Quality And Great Price Easy To Use And Put Together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful! Very communicative and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I do not need this, BUT if I do, I will be it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value Best Buy and the products they sell. I also like their Geek Squad protection plan so I have a piece of mind. Hopefully I will not need this, but if I do, I will be happy I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Non

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device love Alexa and the Geek Squad warranty is better than Amazons.

    I would recommend this to a friend