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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 227 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the Health + Ancestry Saliva Collection Kit for its user-friendly design, praising how easy and fun it is to use. Many customers express excitement about discovering their ancestry and learning more about themselves. The accuracy of the results is also widely acknowledged, with customers appreciating the fast turnaround time and perceiving the findings to be highly reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 227 reviews
  • Rated 5 out of 5 stars

    Best One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I throughly did my research on which ancestry product to choose from. This was the best all around option. Great easy step by step instructions. Comes with a prepackaged box and label to send in dna sample. Love the app set up and flow to review your results. Haven't submitted sample yet, but will update once the results have been completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Easy to use quick results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 23 and me kit because it was on sale at the time and I have been curious to see if my ancestry was what I thought it was. Best Buy delivered the kit quick and I sent my sample in the next day. Once the company receives your sample you are notified step by step where it is in the process. Very exciting and fascinating experience.

    I would recommend this to a friend
  • Pros mentioned:
    Results

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to do this test. I thought I knew who my real grandparents were and when I got the results it was such a shock, at first. I recommend this to anyone that wants to know the truth. I'm glad I did it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought for my wife for Christmas. She's been wanting one since before we were married. Best Buy had them on sale for $99, so I figured "why not". Christmas hasn't arrived yet, so I'm basing my review on mere expectation. I'll update after the Christmas once the results are received.

    I would recommend this to a friend
  • Pros mentioned:
    Results

    Rated 4 out of 5 stars

    Convenient and Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to send and comes with prepaid shipping label. Results come in within 10 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun gift!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of these for myself and the lady for christmas. We havent received our results yet, but the instructions were fun and easy to follow. And the 23andme websites are filled with a lot of good information. We are excited to receive our results in the near future

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great for ancestry discovery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really exciting finding out where my ancestry came from. Submitting my sample and waiting for it to process was anxiety inducing but exciting at the same time. The morning I saw my results for the first time was a fun day exploring everything 23andme had for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and quick to mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just bought this and I’m super excited. The instructions are very clear and easy on what to do and I mailed it out today. I’ll update my review once I get my results, which should take 4-6 weeks from today. I’m just super pumped and all my friends/family have loved using it!

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    SO COOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my wife and the details it gave us were soooo interesting. it is a little pricey but its worth it if you've ever been curious as to being a carrier of a certain gene or where your family comes from. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Better than the rest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd DNA test. The first was basically no info or too little. The second was all about ancestry. That was fine but 23 and me goes above and beyond asking lifestyle choices and how these together with genetics a bigger picture is produced.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reliable product. Accurate information, got a lot of info that I needed to know and didn’t know before. Very satisfied with this product,and would use the company agsin

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Great Info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a kit for each of my sons and me. They share 50% of my DNA. I had some doubts. The ancestry is interesting and I recognized a lot of our relatives. The traits section was somewhat off for me, but was correct for my sons.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun learning about my genealogy and ancestry background. Looking forward to learning about the health markers I’m uploading my DNA info to a company called Genopalate that will put together a gene based diet for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enlightening

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 23andMe kit has allowed me to unlock many unknown's about my family ancestry. I also recommended other family members take the kit so we can connect with and learn more about our ancestors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DNA Testing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to find your long lost relatives, dig into your past and/or find out if you're predisposed for any particular health related issue......this is your test. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Ancestry DNA kit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and interesting what results you get. If you like history, you can personally trace your genealogy. You can also get shared information from people that are related to you.

    I would recommend this to a friend
  • Pros mentioned:
    Information, Results

    Rated 3 out of 5 stars

    Health info makes more interesting but costly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collect spit in small vial. Register and send. Easy there. All provided. Took advertised time. Showed one propensity towards a health issue and reassuring to not have others. Ethnicity/regions of origins interesting somewhat expected. Costs over 100, for health info Makes more tolerable

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Worth it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions, easy to use. Kit sent by Mail. Very accurate on the big percentage results. Results are e-mailed to you or u can look it up on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew what my ancestry was so it was very interesting and surprising when I got my results. I also did the health test and hope that my results are accurate. Very glad I did this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Thorough.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for finding out about certain DNA markers and linking up with realtives/ancestory. Given away 4 as gifts. Crazy Fast Processing Time, also.

    I would recommend this to a friend
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