Customer Ratings & Reviews
- Model:
- NS-IMP26BK7
- SKU:
- 5466501
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 26-Lb. Portable Ice Maker for its rapid ice production and user-friendly design. Many appreciate the convenience of having fresh ice on demand, eliminating the need to purchase ice from stores. However, some customers have concerns about its noise level and durability, with a few reporting that their ice maker stopped working after a short period of use.
This summary was generated by AI based on customer reviews.
Meh ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is not very good, it shuts itself off and is not reliable also very hard to clean.
No, I would not recommend this to a friendWas great at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this machine was great at first but after a while the ice started to taste plasticy would not recommend
No, I would not recommend this to a friendTake a little long to make ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a machine take make ice quick but not slow either I think they can do a little bit better with the time
No, I would not recommend this to a friendBeware!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year!!!!!!! Stopped making ice. Wouldn’t recommend!
No, I would not recommend this to a friend- Cons mentioned:Noise level
NOISY!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited to get this but the noise is awful!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for taking the time to review our Ice Maker. I understand that a new product is an exciting purchase to just be ruined by a malfunction.
Please allow us to follow up your case, don't hesitate to reach us through any method by e-mail or phone, we will sure be waiting to assist you.
-Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice production
Work one day only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made great ice for the first day. The next day it was broken.
No, I would not recommend this to a friend It stopped working.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was working from the time of purchase until yesterday so it worked about 6-7 weeks. In addition to it not working it started to be slimy where the ice was being produced and even after cleaning it it was always some black mold floating in the water.....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time and writing your experience about our Ice Maker. The behavior described doesn't seem right. Please accept my apologies to see that your our unit has been unpleasant. We wold like to follow your case. Please reach our customer service team for us to further assist you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping this would live up to the reviews but it didn't. In the month that I had it, I could only get it to work twice. The instructions that came with it weren't very good and they stated you could download a manual, but I wasn't able to find it without contacting the manufacturer.
No, I would not recommend this to a friendBroke after less than a year
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this ice machine based on reviews and saved money for 4 months in order to buy it only for it to stop working after 7 months. I have a health condition called pica and need ice and after saving and spending a lot of money on this it is very frustrating it wont make ice anymore.
No, I would not recommend this to a friendWorks ok!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at first, but doesn’t last too long. Breaks down after a few weeks.
No, I would not recommend this to a friendGood product for limited use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited on output and a pain in the a.. to use. Not happy with function of machine
No, I would not recommend this to a friendToo slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was to slow making ice and not good for gathering..
No, I would not recommend this to a friendbad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Oct22 it died this week Mar 12 worked finet until it quit completely
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for reviewing this Portable Ice Maker. Please contact us with your receipt information so we can fulfill the one year warranty that is currently protecting your product: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Way too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took so long to make ice. Much better options out there
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes 12,hours to make a zip lock bag of “cubes” They are tiny hollow things that melt in 1 minute. Has a blower going non stop. I imagine the electricity used was a lot. Both inefficient and useless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jeni,
Thank you for taking the time out of your day to give us your review on this ice maker. I can image that waiting 12 hours to make ice can be very frustrating, so I do recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small soft bullet shaped ice cubes. Not satisfactory.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I know how disheartening it is for a newly purchased product not living up to your expectations. We appreciate any feedback, good or bad, as it helps us provide a better product for our customers. Please do not hesitate to contact us at: 877-467-4289 for any warranty needs you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Clogged up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this ice maker because it kept clogging up.
No, I would not recommend this to a friendWish it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i liked the unit, it worked well..until it didnt and it stopped making ice. Had it less than a year before it broke, and used it very minimally. This unit broke within 6 months.
No, I would not recommend this to a friendBAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for an upcoming party. Went to set it up and it would turn on but the pump would not prime. Complete waste of time. Returned it and will look at other options.
No, I would not recommend this to a friendWorst Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit Working 3 months after we bought. No real information in box about warranty. Called Best Buy they just repeated what was in box about warranty
No, I would not recommend this to a friend