Customer Ratings & Reviews
- Model:
- WE272NV
- SKU:
- 5824401
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 27" Laundry Pedestal for Samsung FlexWash/FlexDry Laundry System, especially highlighting the comfortable height it provides when doing laundry and its ease of use. Many customers also appreciate the pedestal's appearance and how well it complements the washer and dryer. However, some customers have expressed concerns about the limited storage space compared to other models and the price point.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get the flex you need this because it sits so low.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that this pedestal is making doing laundry easier, Mr901. Thanks for the 5 Stars! ^Lo
One did not connect to dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One connected with no issues. One did not and is creating delivery/installation frustrations trying to get it fixed.
I would recommend this to a friendToo Small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this as it was less expensive and the original washing machine had to be replaced -- it's too small and need to order larger one
I would recommend this to a friendBrand response from Samsung
Posted .Hello 12traveler,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your Reference Ticket Number: 1144665038
Thank you, and stay safe!
-Angelica
Added the height weneeded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better option for people with back problems. Easy to assemble
I would recommend this to a friend- Cons mentioned:Storage
No storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t make a big difference with height and your can’t store anything in it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Squeaky,
We appreciate you giving us a review about the Samsung pedestal. Thank you for giving us your honest feedback about the design. Right now, we are continuously working to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144424167
^Rainly
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pedestals they match the machine and fit just right
I would recommend this to a friendWish it was slightly taller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was slightly taller so that I didn’t have to bend over so much but it’s much better than nothing at all.
No, I would not recommend this to a friendWasher and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok im going to say what I think the service from best buy delivers is bad normally I don't read reviews i buy what I like but this is the worse experience with best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about your overall experience with the service.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Storage
Not much of a pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No storage. Minimal height increase. Didn't even help a 5 foot tall person.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jama,
Thank you for bringing this to our attention. I see you have some concerns with the pedestal. I sincerely apologize for the inconvenience this has caused you.
Please know that we value your feedback. We will continue improving the quality of the products and services we offer.
Here is a link for the riser with the drawer. Please note compatibility may vary depending on the model of the washer and dryer.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nc-a3/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144789249
Have a great day.
^Charles
- Pros mentioned:Look
Love the pedestals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great pedestals. They look great. Great on the back too.
I would recommend this to a friend Should have got nicer ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work. Not any big difference from having your washer/dryer on the floor. I made this purchase because it was a bundle deal. Would not buy if I didn’t get the steep discount.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James, thank you for bringing this to our attention. We really appreciate your feedback. Your contribution helps make the Samsung experience better for everyone! ^Mae
- Cons mentioned:Noise
Pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need for it. If you install it, it makes too much noise and need to remove certain screws In order to troubleshoot the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, RobVi. ^Lo
Ok Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have already had to have them replaced because of the front panel falling off. Wish they made taller ones for the washer and dryer we have.
No, I would not recommend this to a friendDon’t buy this pedestal!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pedestal was not designed well for use with the washer. It is incapable of providing a balanced foot print during washer spin cycle. The result of the issue is lots of high pitched squeaking when the washer spins. Told my significant other to not buy a Samsung product because they are notorious for bad designs and low quality assembly. DONT BUY SAMSUNG!
No, I would not recommend this to a friendVery Small Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are seriously way too short and rather worthless. Waited 4 weeks for these after a seriously messed up order and them being left off during our first order. Basically Don't waste your money. About as small as a 2x4.
No, I would not recommend this to a friendNot tall enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were diappointed in the pedestals and had hoped they would be taller. They have no drawers also
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rick, we definitely want all of our customers to enjoy their products. Feedback like yours will certainly help us to continue improving our products, and customer experiences. Thank you for your honesty! ^Mae
To short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were the only pedestals available for our washer and dryer, they only raise them 6 inches
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mweg,
Thank you for reaching out about our 27" Laundry Pedestal for Samsung FlexWash/FlexDry Laundry System - White we are sorry if we haven't met the
require feature you are expecting from our product.
to understand fully the spec and dimension let me share your the
Product Height
6 inches
Product Width
27 inches
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144273752
^Ross
Good combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on deal of day. And I like the special compartment. For those unique things
I would recommend this to a friendNever buy samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very short took forever. Samsung sucks they do not guarantee their products. It takes them forever to deliver. Just overall they suck
No, I would not recommend this to a friendWaist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waist of money. Idk if the delivery guys didn't install as directed but most of the covers for screws has falling off. I know they bent the bottoom, but it doesn't look like they have any support in the middle. I wish I could get my money back
No, I would not recommend this to a friend