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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11739 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 11,739 reviews
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET THIS. Its expensive, but I promise if there's any problems you want this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have a few by electrical equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection that i can just take to the store when i need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad corrected the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it but I am grateful for it. Gives my wife peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek Squad warranty, I would buy with every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use geek squad for any purchases but glad I got the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad for my kids stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad - I have teenagers. It has been a lifesaver more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they will explain things for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Luvvliv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever free maintenance on the computer for an entire year. You can’t beat this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved my charger issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service offered by the geek squad representative, though helpline service can be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad service when making electronic items. Peace of mind knowing within the extended time that I am covered is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.

    I would recommend this to a friend