About this item
You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
If your computer won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name3-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400058029006
Search
Q: QuestionDoes this cover replacement of charger? My cat got to the cord and chewed through it.(3 answers)
A: AnswerYes it does. One time charger replacement.Answered by Mina
- A: AnswerHi there. Thanks for reaching out about this! I'm sorry to hear about the laptop screen. Your Accidental Geek Squad Protection would cover the repair and shouldn't need you to pay a single thing! To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
Answered by GeekSquadSupport
- A: AnswerIt's active as soon as you pay for it. They use your information in their system that you provided when you purchased your item and the protection plan.
Answered by JayP
Q: QuestionHow do I cancel this Geek Squad Protection plan?(7 answers)
A: AnswerI want to cancel my protection planAnswered by Judith1941
- A: AnswerFrom what I was told, the store honors the replacements even when products are given to someone as gifts or in similar situations. Regardless of owner, product has its warranty.
Answered by Estefaniat23
Q: QuestionHow do i access the help today?(3 answers)
A: AnswerCall the 1800 number (18004335778)Answered by Phillip
Q: QuestionDoes this cover if laptop is stolen?(2 answers)
A: AnswerHi there. Thank you for your question! At this time, the Geek Squad Protection on laptops does not cover a loss or theft on the unit. If you have any further questions or concerns, please let us know!Answered by GeekSquadSupport
- A: AnswerI don't get it. A cat chewing through a cord is covered, but dropping a cigarette on the keyboard isn't?
Answered by Greg
Reviews
Rating 4.6 out of 5 stars with 9114 reviews
4.6Rating by feature
- 4.7Value
Rating 4.7 out of 5 stars
- 4.7Quality
Rating 4.7 out of 5 stars
- 4.7Ease of Use
Rating 4.7 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
They’re great
|My computer screen was stepped on a few days before having to leave for college they fixed it and shipped it to the nearest store near my institution.
This review is from 2-Year Accidental Geek Squad Protection
Rated 4 out of 5 stars
Tough job in the field.
|Portable astrophotography is a tough job for a laptop. Between exposure to the elements and working in darkness I've destroyed two laptops in 3 years. This time, I decided to buy some protection. $85 for 3 years could be a good investment.
This review is from 3-Year Accidental Geek Squad Protection
Rated 5 out of 5 stars
Very helpful!
|Cery helpful for newbies like me who doesnt no much about laptops, great for quick fixes and guidance through the computer world. Lol!
This review is from 1-Year Accidental Geek Squad Protection
3-Year Accidental Geek Squad Protection
4 payments starting at
$62.50
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